eBay TIP 23 – YOU NEED TRACKABLE PROOF OF DELIVERYIt’s not just buyers who get caught out by unscrupulous sellers – buyers get up to skullduggery too. One problem is buyers winning a mega-pricey item such as an iPhone and claiming it never arrived, then claiming the cash back – even though they have the item. To qualify for eBay’s seller protection, you must use a service that comes with “online trackable proof of delivery”. We always recommend sending by Royal Mail Special Delivery as mentioned in TIP 22. This starts from just £6.40 and is Tracked and has to be signed for. You must also have sent the item within the number of days you promised in your listing, which eBay calls your “handling time”.